1. Information We Collect
1.1 Information You Provide Directly
- Account Information: Names, email addresses, and passwords (coaches only)
- Client Information: Names, email addresses, company names
- Action Items, Check-ins, Notes: Coaching materials stored in the app
- Communications: Inquiry details via email contact
- Chat Messages: Text, emojis, and message content between users
- Shared Files: Documents, images, videos with metadata
- Email Preferences: Notification settings
1.2 Information Collected Automatically
- Usage Data: Feature access and activity timestamps
- Device Information: IP address, browser type, OS, device identifiers
- File Access Patterns: Download and modification tracking
- Chat Activity: Message send/receive/read timestamps
1.3 Information from Third-Party Integrations
- Google Sign-in: Name and email from Google accounts
- Stripe: User ID only (no payment data stored)
- Google Calendar: Upcoming meeting information via webhooks
- Zoom: Meeting transcripts stored in encrypted databases
- File Storage Services: Additional file metadata
2. How We Use Your Information
CoachUI uses data to:
- Provide and maintain the app
- Facilitate coaching activities
- Enable file sharing and chat functionality
- Send email notifications
- Utilize securely stored meeting transcripts in combination with AI models to generate insights
- Respond to inquiries
- Improve the app
- Integrate third-party services
- Protect against fraud and security threats
- Personalize user experience
3. How We Share Your Information
Sharing occurs with:
- Coaches and Clients: For communications, shared files, action items, transcripts
- Third-Party Service Providers: Firebase, Stripe, Google services, email providers
- Legal authorities when required by law
- Acquiring entities in merger/acquisition scenarios
4. Data Retention
Personal information is retained while accounts remain active. Coach-provided client data is kept while clients are maintained in the app. Meeting transcripts follow company policy and legal requirements. Users may request deletion of specific messages or files.
5. Your Rights
Users may request:
- Access to personal information
- Correction of inaccurate data
- Deletion of personal information
- Objection to processing
- Restriction of processing
- Data portability
- Email preference control
- File and chat message deletion
Contact: [email protected]
6. Security
We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. Encryption and access controls are implemented, though absolute security cannot be guaranteed.
7. Third-Party Links and Services
This Privacy Policy doesn't cover third-party services; users should review their respective policies.
8. Children's Privacy
The app is not intended for children under 13. Unknown collection from minors should be reported immediately.
9. Changes to Privacy Policy
Material updates will be posted on the app or sent via email; continued use indicates acceptance.
10. Contact
Questions can be directed to: [email protected]